Data mining is one of the most powerful learning tools we posses. We have the ability to affect a change in employee behavior in the future by studying and learning from employee behavior in the past.

Economics, manpower availability, and technology often determine if we perform an adequate job of collecting and analyzing data or not. Counting the number of completed observation cards is not a proper use of the available data.

We provide the necessary administrative support to insure that our clients receive the utmost benefit from the S.O.S. Behavioral Observation System©

S.O.S. Tracking and Trending

To shape employee behavior going forward, we must learn the type of observations being made, determine trends and areas requiring improvement, and communicate this information to the employees.  The tracking and trending steps are as follows:

• Daily, completed S.O.S. Observation Cards© are collected at each location. The cards are reviewed and pertinent information is discussed at the next pre-shift meeting.

• Weekly, completed S.O.S. Observation Cards© are forwarded to our office to be entered into a custom database;

• Monthly, a report is prepared depicting the type of observations made (proper or at-risk behavior), the type of activities observed (the S.O.S. 10 point System©), and reporting results from previous months to help determine behavioral trends.

• Monthly reports may also be prepared for sub entities such as district or divisional offices, etc.

• Monthly reports are sent electronically to pre-selected individuals within the company.

 

 

"When employees are provided enough information in a useable format that is easily understood, they are more likely to embrace that information and put it to use."